Automation of Emergency Dispatchers

The software complex automates the emergency dispatchers services operating in many cities of Russia.

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The complex includes:

  • Automated dispatcher workplace – web application developed on DurandalJS, KnockoutJS and Bootstrap. The application allows dispatchers to track reports of new accidents in real time and coordinate the actions of emergency commissioners
  • The server part of the complex is developed on the platform. NET Core and provides a REST interface for both dispatcher’s workstation and mobile applications (iOS and Android) of emergency commissioners
  • SignalR plays a significant role in this complex. PUSH notifications are not enough to transfer data about new accidents to mobile devices of emergency commissioners in time and reliably, as well as to the dispatchers’ interface. SignalR solves this problem and helps employees of our customer to arrive at the scene of the accident first.
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